SUPPORT

Support Ticket

Need a payment date change? Or have concerns regarding your program? Give us a support ticket and save yourself time. 

 

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11770 Warner Ave STE 213

Fountain Valley, CA 92708

Monday - Friday

9:00AM - 6:00PM PST

EXISITING CLIENTS

CUSTOMER SUPPORT

PLATINUM DEBT SERVICES

Settle your debt for Less than what you owe.

No Settlement = No Fees.

Checking your rate will not affect your credit score.

PLATINUM DEBT SERVICES
HOW DOES IT WORK?

Debt Settlement is a negotiated agreement by which a creditor accepts less than the total amount owed to legally satisfy a debt. Settlement programs typically last 24-48 months and are highly dependent on factors such as delinquency, creditor policies, the number of accounts, and the total dollar amount of the debt.

Potential clients speak with a certified debt specialist regarding their financial situation. The debt specialist evaluates the caller’s financial situation and suggests the optimal debt relief strategy. Clients choosing to enroll in our debt relief program are then guided through the enrollment process.

Signed enrollment documents are processed and the new client receives a call from our team of dedicated account managers to welcome them to the program. Account managers are available 24/7 and remain in active communication with clients throughout the program.

Our talented negotiations team begins working on client accounts immediately. When settlement offers are received they are first reviewed for accuracy and then presented to clients for approval. This process repeats until all client accounts have been settled.

Upon completion of our debt settlement program our clients receive a completion certificate and engage in a “Dropped the Debt” graduation ceremony!
 

Over 10 Years In The Industry Debt Relief and Financial Planning

Equipped with a wealth of knowledge and experience, our team is wholeheartedly committed to giving our clients industry-leading service that produces unmatched results.

P L A T I N U M   S T A T I S T I C S 

PROVEN RESULTS

AWARDS
1
ENROLLED
$ 1
DEBTS SETTLED

FAQ

Most frequent questions and answers
Following enrollment you set-aside and save a fixed amount of money each month. The amount you save each month is determined during your initial consultation and is based on the total amount of debt you enroll. As your savings builds, we work with your creditors and collectors to reach agreeable settlements on each of your accounts. Once a creditor settlement has been negotiated you will be contacted to authorize it prior to payment. This process repeats until you are debt free!
The program is designed for anyone in financial hardship who is falling behind or having problems making minimum payments to creditors on their unsecured debts. You must have a minimum of $10,000 in total unsecured debt and a minimum of $500 of unsecured debt with each individual creditor.
The average time it takes for each client is 24 48 months; however, it really depends on your ability to save the funds that will satisfy the amount of your settled debts. The program length is an estimate and not a guaranteed time frame.
No! We work through your accounts one by one until they are all settled, collecting our fee as they go. As a general principle we don’t collect any fees until an account has been settled.
We advise enrolling all qualifying unsecured debt accounts into the program. If you leave an active credit card outside of the program it will be more difficult to negotiate with your creditors.
We will do our best to negotiate satisfactory settlements on every account that is enrolled in our program. Unfortunately, our program does not have any effect on debts that remain unenrolled. The most important advice we can give our clients is to adhere to the program payment plan and work towards an on-time graduation.